REFUND POLICY

Surf Life Saving Australia does not warrant that the use of the services on this website or linked websites will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the services (which includes but is not limited to live streams), including public telephone services, computer networks and the internet, can be unpredictable and may from time to time interfere with or prevent access to the services we offer (like live streams).

Surf Life Saving Australia is also unable to troubleshoot internet issues for viewers of live and on-demand videos. Reasonable internet connection is required for smooth viewer of live and on-demand videos.

Surf Life Saving Australia is not in any way responsible for any such interference or prevention of your access or use of the services.

Sometimes Surf Life Saving Australia will sell Pay-Per-View access to live and on-demand video. We don’t promise these videos will always work (due to reasons outlined above) – but we do our very best to make sure they do. If you have a problem watching, please get in touch with us at info@5stream.com.

After getting in touch with us, if we determine your viewing issues are a result of technical faults of the services on this website, we will provide a refund less a $10 administration fee. We will not provide refunds based on internet issues or interferences outside of the control of the services of this website.



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